Refund policy

Return and Refund Policy

At SAVÉLORA MILANO, we want you to love your purchase. If something isn't right, you may request a return within 30 days of receiving your order.

Return eligibility

To qualify for a return:

Items must be unused, unworn, and in their original condition.
Original packaging, tags, and accessories must be included.
Proof of purchase or your order number is required.

How to request a return

Please email saveloramilano@gmail.com with your order number and the reason for your return. Our team will provide instructions and the appropriate return address. Please do not send items back before receiving return authorization.

Return shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. In those cases, please contact us so we can help.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method. Processing times may depend on your payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error or applicable law requires otherwise.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us at saveloramilano@gmail.com with your order number and photographs of the issue.